Plus Pilots: Business Etiquette for the Virtual World
01: Business Etiquette for the Virtual World
Etiquette often feels like an outdated concept. While proper manners and body language still matter in modern society, we need to be cognizant of an entirely new set of rules of etiquette. Professor Elaine Swann introduces you to ways to polish your virtual presence—be it email, video conference, or social media platforms. By examining what to do, how to do it, and most important, what not to do, you’ll learn how to avoid the most common pitfalls that lead to embarrassing situations. You’ll quickly and easily develop a strong, positive virtual presence that you can feel confident about.