Frequently Asked Questions

About Wondrium

What is Wondrium?
Wondrium is the result of the folks behind The Great Courses stepping away from the podium to create even better, broader, bigger, and more mind-blowing educational experiences—and giving you even more reasons to love learning.

At Wondrium, you can let your mind go. We have curated thousands of videos with millions of why’s, how’s, where’s, what’s, who’s, and when’s to answer every wonder you’ve ever had. But never fear! All our videos are still academically comprehensive, relentlessly entertaining, and led by engaging experts. If you’ve ever wondered about anything, Wondrium will be your new favorite place.
What is the difference between Wondrium and The Great Courses?
Wondrium is a streaming video and audio learning experience. You can stream a collection of programs and episodes from our website in addition to streaming and downloading from our Wondrium app. The Great Courses offers a la carte purchases of DVDs and Downloads.
How often will you add new content?
Each month we will add 3-8 new learning experiences. These experiences may be in the format of a documentaries, exclusives and pilots for Wondrium or a classic Great Course. Be on the lookout for an email notification for wonderful new experiences.
I am intrigued by your offer of a “Free Trial.” Tell me more.
We really want you to love us, so we’re giving you a chance to take a test drive, kick the tires, sample the goods, all for free. Your free trial gives you access to the entire Wondrium catalog of videos on all your favorite devices—Roku, FireTV, Android phones, and Apple phones and tablets. Well, almost all your favorite devices. You won’t be able to find us on your Etch A Sketch®.

After your free trial ends, your credit card will be billed based on the membership plan that you have selected. Decided you already know everything that is worth knowing and there’s nothing in the world you wonder about? Well then, cancelling is easy. Just visit the My Account page where you can cancel in a few simple steps. If you cancel during the free trial period, you will retain access until your free trial period ends and you won’t ever be billed.
What are the additional benefits of joining Wondrium?
Paid membership benefits includes:
  • A discounted rate off purchased DVDs and Downloads from The Great Courses (www.thegreatcourses.com)
  • Free shipping from The Great Courses on all orders shipped in the US and Canada
  • Access to PDFs of the Guidebooks or Workbooks


Manage My Account

I signed up for a Membership. How can I cancel my membership?

How you cancel, depends on how you signed up.

Via our website:

    • Hover over your name(email) on the top right corner of the page and select "My Account"
    • Click "Cancel membership" located under "Membership Plan Management"


Via mobile app for Apple devices:

    • Open the Settings icon on the iOS device
    • Click on “iTunes and App Store”
    • Tap on Apple ID at the top of the screen
    • Click “View Apple ID”
    • Enter Apple ID password and Sign In
    • Scroll down to the “Subscriptions” section
    • If you have an active subscription created through the iOS app it will appear under the “Active” section.
    • Select "The Great Courses Plus" and cancel.

Via mobile app for Android devices:

    • Launch the Google Play Store app.
    • Tap Menu
    • Click on My Apps or Apps
    • Click on Subscriptions and tap on the app of the subscription you’d like to cancel.

Via Roku:

    • Highlight the channel on your Roku
    • Click the "*" on the remote which is called Options
    • Select "Manage Subscription"
How do I update my membership account information?

Via website desktop or laptop:

  • Log into your account through the website, hover over your name (email) and select My Account.

Via website on mobile browser:

  • Tap Sign In at the top right of the screen and sign in.
  • Once signed in, tap your name (email) and select My Account.

The My Account section includes:

  • Changing your email address
  • Resetting your password
  • Updating your payment method
  • Viewing Billing history
  • Managing your devices
Can I order a membership to Wondrium as a gift?
Gift subscriptions are now available for purchase.  CLICK HERE
What is the cancellation policy for Wondrium?
You may cancel at anytime. No refunds are provided. You will have access to the content through the end of your billing period. If you cancel within the free trial period, your membership will remain active until the end of your free trial period. For more information, see our Terms of Service.
Am I allowed to show videos to a group?
Wondrium is for personal/private use only. However, if you looking to share this wonderful learning experience with a group, please contact our customer service team at contactus@wondrium.com.
How do I opt-out of marketing emails from Wondrium
You may opt-out of marketing emails by setting your email preferences on the "My Account" section of the website. You can reach this page via the menu that appears when you hover over your username in the upper right corner of the website, or under "Settings" if you are on the mobile website. You may also opt-out of marketing emails through the "unsubscribe" link provided at the bottom of any marketing email that you receive from Wondrium

Billing

Alright, what’s this going to cost me?
You’ve got options! We offer a monthly plan, a quarterly plan, or an annual plan. Every plan offers a free trial, unlimited streaming, the benefits listed above (and more), and it’s easy to cancel at any time if you really, really want to. Visit our plans page if you want the deets about each plan.
How can I review my next billing amount and date?
You can review the next billing date and next billing amount from the "My Account" section on our website. You can reach this page via the menu that appears when you hover over your username in the upper right corner of the website. Your next billing date and amount will appear on this page.

To view your payment history:

  • If you purchased through the mobile app for your iOS device
    • Open Settings icon on the iOS device
    • Click your name at the top of the sreen
    • Click “Subscriptions”
    • If you have an active subscription it will appear under the "Active" section.
  • If you purchased through the mobile app for your Android device
    • Launch the Google Play Store app.
    • Tap Menu
    • Click on My Apps or Apps
    • Click on Subscriptions and tap on the app of the subscription you’d like to view
  • If you purchased through the Roku app
    • Go to roku.com and sign into your Roku.com account.  Then go to the subscriptions section of your account.
Do I need to pay sales taxes on my purchases?
The Teaching Company collects taxes in: AL, AR, AZ, CO, CT, DC, HI, IN, KY, LA, ME, MN, MS, NC, NE, NJ, NM, OH, PA, RI, SD, TN, TX, UT, VT, WA, WI, and WY. Alabama Tax Disclosure statement: Seller has collected the simplified sellers use tax on this transaction(s) and the tax will be remitted on the customer’s behalf to the Alabama Department of Revenue. Seller’s program account number is SSU-R009527647.
Am I required to pay sales tax in states where The Teaching Company does not collect tax?
In certain states where The Teaching Company does not collect or remit sales tax, purchases are not exempt from sales taxes, and purchasers in those states are required to file the requisite sales or use tax returns and directly pay applicable taxes to the states. Additional information may be found on your state’s department of revenue website.
Why do I need a credit card to sign up for a free trial?
A valid credit card is required to ensure you are a real person and to help mitigate piracy during Free Trial Periods. Your card will not be charged as long as you cancel during your Trial Period. Cancelling during a Free Trial will end your membership immediately. You will not be entitled to another free trial if you join again. We advise cancelling at least 24 hours before the trial ends.


Technical

What devices and platforms are supported by Wondrium?
Wondrium can be enjoyed on mobile devices, desktop browsers, and TV connected devices. For the best experience, we recommend the following platforms. Mobile Devices:
  • Android phones and tablets (OS 8 and above)
  • iOS phones and tablet (OS 11 and above)
  • Kindle/Fire Tablet
Desktop Browsers (the most current versions)
  • Chrome
  • Firefox
  • Safari
TV connected devices:
  • ROKU
  • Apple TV 4th generation or newer
  • FireTV
  • Chromecast
Can I view courses from "My Digital Library" on TheGreatCourses.com through my account on Wondrium?
Customers, of The Great Courses, who have an existing collection of courses in their digital library will be unable to access their Great Courses digital library through their Wondrium account. The two sites, while owned and operated by the same company, are not currently linked at the account level. The purchased courses can be accessed at www.thegreatcourses.com or through the separate TGC app/Roku channel.
Does a single membership to Wondrium work on all of my devices or do I have to pay for multiple memberships - one for each device
You only need to pay for one membership to Wondrium. Your account will work across all of your devices and computers. Wondrium will track your viewing history and allow you to switch between devices and pick up watching where you left off.